Cool, I'm writing this blogpost from a Telus training room. Talk about perks, ha. I was not able to do this at AT&T. My product trainor actually allowed the class to surf the net during our breaks, and I cannot say I lost time in taking advantage of this.
But on to the real work-related stuff. Our class got a small peek at one of the systems we're going to use on the production floor. It's an intranet tool very similar to one we use at AT&T, but I'm beginning to wonder whether AT&T really knows what "user-friendly" means. I'm really beginning to like Telus.
An envious and well-meaning friend warns me, though: all call centers are devils, and she invokes the saying "Better the devil you know." Meaning AT&T.
I have a retort: "Better the devil you like." Meaning Telus.
the persistence of being earnest
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Sometimes I swear it is easy to just give up whenever the universe is
sending me signals that it doesn’t care about what I’m trying my best to
accomplish—m...
11 years ago
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